Refund Policy of CampFieldlane
Last Updated: January 1, 2023
Thank you for shopping at CampFieldlane. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy is as follows:
Returns
Your satisfaction is our priority. You can return the product for a refund within 30 days of your purchase. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You need to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
- Address: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom
- Phone Number: +44 20 7946 0958
- Website: campfieldlane.site
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like perishable goods such as food, flowers, or plants. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Cancellations
If you must cancel your order, please do so as soon as possible. If the order has not been dispatched, we will process your cancellation and initiate a full refund. If your order has been shipped, it will be eligible for a return once you receive it.
We reserve the right to update our return policy. Any changes will be posted on this page with an updated date at the top. If you continue to use our services after these changes are made, you agree to the revised policy.
Thank you for choosing CampFieldlane, where we strive to deliver delight in every slice!